The Intersection of Utility and Delight

By Jessica Kitchens

How to make transactional experiences on bots more successful.

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The Socratic Method for Bot Writers

By Sarah Wulfeck

What would Socrates think about chatbots? Would he suspend his own disbelief and play along with them, or would he constantly try to poke holes in the dialogue limitations? Would he consider chatbots to be impersonal, or would he revel in both their innate logical design combined with human authorship? 

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How to write convincing bots and computer conversations using fallbacks, interjections, and believability credit

By Scott Ganz

Computer conversation is an entirely new medium for entertainment and commerce.

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