Think about your last great conversation. What made it special? Maybe it was the other person. Or maybe it was the fact that the conversation felt natural and was something you could get lost in? Were you riding the highs and lows of whatever story you were being told, forgetting about everything and everyone else around you? Probably so, and that’s the great part about great conversation. It’s immersive.
The types of conversations you create for a voice application shouldn't be any different. Amazing conversational experiences are not only immersive, they’re also expressive. Through conversational AI, we can now move far beyond basic voice commands and make the shift toward meaningful conversations with voice assistant powered devices.