Voice User Interface (VUI) Design is rapidly emerging as a new discipline in the world of user experience due to the rapid adoption of smart speakers and voice assistants. While a lot has been written about key principles of VUI Design, or how designing for voice radically differs from designing for a screen, not much has been written on the actual concepts that VUI designers can manipulate or should think about when crafting a conversational experience. Visual designers play with layers, filters, gradients, etc...But what can VUI designers play with? What does their toolbox look like?
A lot of our customers ask us how they can leverage voice apps (Alexa skills or Google Assistant actions) to improve their customer journeys, or drive efficiency internally with other stakeholders.
Oren Jacob, CEO and co-founder of PullString, will be speaking this Thursday at 11am Pacific about building convincing conversational experiences with the technology around us. This free webinar is designed for people interested in building voice experiences for Amazon Alexa, Google Home, and other voice-first platforms.
There are some exciting new Amazon developer features currently in beta. Keep ahead of the pack by considering how these initiatives could impact future skill designs. Here’s a rundown of what we anticipate 2018 has in store!
How to make transactional experiences on bots more successful.
What would Socrates think about chatbots? Would he suspend his own disbelief and play along with them, or would he constantly try to poke holes in the dialogue limitations? Would he consider chatbots to be impersonal, or would he revel in both their innate logical design combined with human authorship?