Engage Customers with Interactive Voice Applications

Experience Conversational AI, not Code

Focus on the creative aspects of conversation building to craft great voice experiences. Converse will handle the complexity of conversational AI, State management and much more for you.

Differentiate with your own voice

Converse allows you to define persona, conversational AI context, rich dialogue management and the ability to bring custom audio to create differentiated experiences.

Teamwork

Behind every great voice is a team.  With PullString Converse, Creatives, Developers, Legal and Marketing can work collaboratively through all the steps required to publish your app.

Complete Solution

From prototyping, design and development to publishing, analyzing and training, Converse offer an end to end solution to bring your app to market quickly and iterate efficiently.

PullString Converse Feature Highlights

Build your conversation visually

PullString Converse provides a conversational AI canvas, providing an intuitive way to visualize your voice user interface.  

  • Build your conversation structure by laying out ready-to-use conversation blocks, and customizing them as you see fit.
  • Define a user's experience and flow through your voice application.
  • Provide conversation response variations to promote an engaging and dynamic experience for your voice users.
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PullString Converse - Q&A Conversation Block

Conversation Components

PullString Converse’s built-in blocks ensure you can focus on writing conversation, not coding.
  • Accelerate skill development through PullString Converse's built-in conversation blocks.
  • Start with our greeting block, add a branching block to let users navigate the skill, add a Q&A block, or build your own custom block.
  • Services allow your voice app to communicate with existing CRM, Content Management, and ERP systems to provide contextual information, order information, account informaton, etc. If a service has an API, Converse can communicate with it.

Rapid Prototyping

  • Build a happy conversational AI path between your app and potential user experiences in just minutes
  • Preview your experience instantly in browser with your voice
  • Share your creation with just a link: no device or developer account required to experience your creation.
  • Instantly deploy to Amazon Alexa without worrying about uploading assets, code, interaction models, and other elements of your app
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Additional Capabilities of PullString Converse

Converse offers many more features to help you craft great voice experiences from designing to testing and deploying:

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Custom Audio Support

Brands and agencies can leverage custom audio assets to enhance conversational experiences through rich soundscapes or custom voice experiences.  For example, leverage your existing pre-recorded assets, including media, voice overs, narration, or sound effects to enhance the overall voice application experience.

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Dynamic Audio Control

PullString Converse supports and directly integrates industry standard SSML throughout the conversational experience. With SSML, organizations can enhance their voice applications through the use of custom tags to provide dramatic pauses, emphasis, and a host of additional controls to craft the ultimate voice experiences you have in mind.

PullString Converse - User Management and Team Collaboration

Team Collaboration

Team support in PullString Converse allows organizations to collaborate on voice application design and development. Creative professionals, engineers, and even compliance officers can all work side-by-side in Converse to design, build, and deploy voice applications that meet the various design and compliance requirements of an organization.

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Actionable Analytics

PullString Converse supports a number of reporting metrics out of the box to aid in the design and iteration of engaging voice applications.  Analytics support to provide actionable insights into your application's performance, and help reinforce multiple iterations of your experience.

 

All of this and more is powered by PullString Conversation Cloud, which offers a secure conversational AI platform to manage your voice experiences at scale. To learn more, click below to get started on your journey in building engaging voice applications for Amazon Alexa, Google Home, and IoT devices.

 

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