Designing Voice UIs is a brand new, still developing field. We share the lessons we learned building “The Grand Tour” skill and other conversational user experiences.
PullString began as an entertainment and technology company using art and technology to allow natural conversation with characters—way before we made tools to create computer conversation. We hired professional screenwriters, voice and theater actors to make lifelike interactions between people and products.
Over this time, our staff and writers have learned a tremendous amount about writing convincing, lifelike computer conversation.
We wrangled our writers together, squeezed out their expertise like a wet rag, and put together advice in this handy guide.
To alert Call of Duty fans about the fall 2016 release of Call of Duty: Infinite Warfare, PullString designed a text-based conversational experience that enabled players to chat on Messenger with Lt. Reyes and other Call of Duty characters.
Read about it in this case study.
"Securing online experiences on web/mobile is hard enough, but what about the onslaught of IoT devices? Welcome to the world of PullString. This is the story of how they launched one of the most successful of more than 550 Bug Bounty programs on HackerOne ahead of their incredibly innovative IoT product launch."